Overview
Enabling Organizations with the Power of EdTech
Capacity building is a primary focus area of any organization. Right skilling of the resources is pivotal to any organizational success. UseRich curates and combines best practices to deliver a seamless learning experience for selecting, onboarding, digital adoption, and the reskilling and upskilling needs of the human resources. There are also innovative post-exit platforms to induce brand image as well as camaraderie and loyalty towards the organization within the current and past employees.
Problems
Functional Areas
Recruitment
It is the entry point for employees into the organization. The critical multi-segmented process usually starts with resource requests or indents from a functional leader and ends with identifying candidates.
Onboarding
The process between new members stepping into the organization’s precincts to readying her or him as an employee includes joining formalities, introductions, induction training, and OKR agreements.
HR / L&D
Whether an organization has a dedicated function for L&D or it is a part of the integrated HR, automation of training and development mapping OKRs is of utmost importance for any organization’s growth.
Sales & Marketing
Be it training on advertisement strategies or just-in-time mobile learning of a product’s advantages over the competition, continuous learning and online collaboration are essential for Sales & Marketing functions.
Production / Development
Depending on the domain, one could be having a Production team or a Development team or even both. Either way, electronic assets management for online learning, training and collaboration play a vital role.
Fulfilment
For any organization, it is crucial to have an efficient order fulfilment process that ensures the organization is on top of the orders, tracking them mapping vis-à-vis terms of reference. It needs a system that is comprehensive but flexible.
Customer Support
A customer support function needs robust incidence management and ticketing systems to cater to services with minimal turnaround time and optimum cost efficiency within the committed SLA terms.
Alumni
Corporates often miss the value of managing their alumni assets. An engaging alumni network can enhance any enterprise’s brand value; it can also influence recruitments and provide operational support if needed.
Solutions
Products & Features
UseRich provides the education industry with end-to-end solutions that enhance the overall user experiences for all. The choice of best-in-class modules seamlessly engaged through a global digital adoption platform called URUS. This eliminates most errors, reduces paperwork, enhances accuracy and consistency, speeds up the interview processes, helps in managed access to thousands of publications online, and assists alumni and student organizations in growing memberships and increasing funding.
Knowledge Extraction
The knowledge extraction framework enables structured and unstructured knowledge to be extracted from various documents and incorporated into a knowledge bank for easy reference or necessary extrapolation. It also enables easy recording, capture and documentation of tacit knowledge for explicit use by others.
Online Tests
This particular solution enables one to schedule, conduct and mark online tests, as well as publish the answers and do the scoring of the tests answered by candidates. It provides the flexibility to reschedule the tests too.
Robo Interview
The Robo Interview uses unique tools to automate the first-level virtual interviews using computer vision and voice-enabled NLP components. The high scalability of these tools can enable an institute to organize individual interviews for many candidates simultaneously across geographies. Continuous R&D efforts in these domains are strengthening these tools with new features from time to time.
SCEs
An SCE, or Synchronous Collaboration Environment, comes closest to replicating a real-world, immersive learning experience. The UseRich SCE allows providing learners with a real-world experience, fully collaborative and interactive.
TMS
The TMS, or Training Management System, is designed to help one manage all the training courses online. It provides features to plan, track, and schedule all online trainings and organize curricula, maintain training records, and their history.
Remote Proctoring
The uniqueness of UseRich’s open-solution policy brings different options of cloud-based proctoring solutions to the table, including its in-house solution. Based on the need analysis, the most suitable solution is deployed from behind the URUS engagement layer. UseRich can offer an end-to-end proctoring solution including AI, live proctoring and invigilation services. A new R&D project towards building device based proctoring solutions are in the pipeline.
Digital Library
In tandem with the library management solution, the digital library organizes all digital media content. It can be attached with scanners to digitize printed content. The uniqueness of the solution from UseRich includes a robust search function with NLP based information extraction and an intelligent access control mechanism.
Alumni Platform
This alumni management software grows alumni membership and alumni engagement. There are features to create events, both virtual and physical, and fundraising activities integrated with any payment gateway. It also benefits the training and placement functions by associating targeted alumni with the students.
LXP
The LXP, or Learning Experience Platform. is a paradigm shift from the traditional LMS or the Learning Management Systems. The platform is tailor-made to deliver a personalized and adaptive experience, putting the user at the centre of it all. Educational content delivery remains at the core of things. However, the difference from a traditional LMS is that the UseRich LXP offers a more holistic learning experience and additional features like analytics and reporting.
Assets Tracking
This solution allows to plan and track all assets, inflow, classification, configuration, and accounting. The Assets Tracking module also enables tracking the inventory and keep a tab on which assets are needed and when.
Onscreen Marking
Onscreen Marking Systems, OMS, also referred to as On-screen Marking, OSM, solutions, are potent enablers for scoring pen-and-paper answer scripts. The answer scripts get scanned, and the images are distributed through a cloud-hosted solution to the examiners or evaluators through apps that function on mobile devices and desktop computers. Beyond supporting annotations and easy to use scoring systems, the front-end application also provides real-time guidance in standardizing the scoring system across evaluators. The system can also include manual subjective evaluations of electronically conducted examinations for cases like essay-type answers.
Fulfillment Model
Seamless Modular Engagements
Today, a dynamic organization can start a specific training course from any of its functional verticals and span it across other verticals in various customized formats as required. With go-as-you-like methodologies of the URUS, enterprise-wide implementation of an L&D practice becomes a seamless reality in any organization. Be it an onboarding or mid-career quality practice training, UseRich can make the whole process from instructional design to creating the courseware, deployment, integration with existing systems and maintenance a cakewalk for the HR department.